FAQ
What types of products do you offer?
SummerStartsNow specializes in a curated selection of stylish swimwear and innovative outdoor products. Our offerings include elegant swimwear options, such as the Classic Black Triangle Bikini Set, and practical outdoor items like the Electric Bug Swatter, designed to enhance your summer experience.
How can I ensure the right fit for swimwear?
To ensure the right fit for our swimwear, we recommend consulting our sizing chart available on each product page. It is important to measure your body accurately and compare it with the provided dimensions. Additionally, customer reviews often provide insights into fit and comfort.
What is your return policy?
We have a 30-day return policy, which allows you to request a return within 30 days of receiving your item. To be eligible for a return, items must be unworn, unused, and in their original packaging with tags attached. Please contact us to initiate the return process.
How long does it take to process a refund?
Once we receive and inspect your returned item, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.
Do you offer exchanges for swimwear?
We do not offer direct exchanges. The fastest way to obtain a different item is to return the original product and, once the return is accepted, make a separate purchase for the new item. This ensures that you receive the correct size or style promptly.
What should I do if my item arrives damaged?
If your item arrives damaged or defective, please inspect it upon reception and contact us immediately. We will evaluate the issue and work with you to resolve it, ensuring that you receive a satisfactory solution.
Are there any items that cannot be returned?
Yes, certain items cannot be returned, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns for hazardous materials or items marked as non-returnable. If you have questions about a specific item, please reach out to us for clarification.
Do you ship internationally?
Yes, we offer international shipping. However, shipping times and costs may vary based on the destination. Please check our shipping policy for more detailed information regarding international orders.
How can I contact customer service?
You can reach our customer service team by emailing us at SummerStartsNow00@gmail.com . We are here to assist you with any inquiries or concerns you may have.